Comprehensive Privacy Notice
At Casa Wawa (hereinafter "The Data Controller"), we know that family is the most important thing. Our mission is to create memorable experiences for children in a safe environment. Therefore, protecting your personal data and, especially, the privacy of minors, is our priority. In accordance with the Law, we provide you with this notice.
Identity and Address of the Responsible Party
Casa Wawa, located at Plaza Mangus, Av. Andrés García Lavín, Mérida, Yucatán, CP 97120, is responsible for the use and protection of your information.
Personal Data Collected
To provide you with the best experience in our restaurant, we may collect the following data:
For Adults (Parents/Guardians): Full name, email address, official ID and phone number (for reservations or loyalty programs).
Regarding Minors: We only collect first name and date of birth (day and month) in order to celebrate birthdays or adapt exploration and play activities to their age.
Note regarding minors: At Casa Wawa, we do not collect personal data from minors without the express consent of their parents or guardians. Any information about a child will be treated with strict security and confidentiality measures.
Purposes of the Treatment
Your data will be used for the following primary purposes:
Reservation management and table allocation.
Safety of children within play and exploration areas.
Personalized attention and registration for special events (workshops, birthdays).
Billing for consumption.
As a secondary purpose, we will use your information to:
Sending family promotions and a calendar of children's events.
Recording photographs of experiences in the restaurant for our social networks (this always with prior and specific authorization at the establishment).
Use of Images (Photography and Video)
At Casa Wawa, we celebrate the joy of children. If we take photos or videos for promotional purposes, we will always request verbal or written consent from the parents present. You have the right to request that your family not be photographed at any time.
Data transfer
Casa Wawa does not sell, rent, or transfer your personal data to third parties. Your data is used exclusively internally to improve the family experience at our facilities.
ARCO rights
You have the right to know what data we have about your family (Access), request its correction (Rectification), ask us to delete it from our records (Cancellation) or oppose its use for specific purposes (Opposition).
To exercise these rights, you can send a written request to our administrative team once the digital contact channels are enabled.
Security
We have administrative and physical security measures in place to ensure that your family's information is protected against loss, alteration, or unauthorized access.
Changes to the Privacy Notice
We reserve the right to update this notice to reflect changes in our service policies or legal requirements. The most recent version will always be available at our establishment and on our website.
Contact
Mail:
Phone:
Location: Plaza Mangus, Av. Andrés García Lavín, Mérida, Yucatán.
Last updated: March 24, 2026